inWastePrivacy policy
Who we are
This website, www.inwaste.co, is run by inWaste Technologies Private Limited, Vasundhara, Ghaziabad, Uttar Pradesh 201012, India ("inWaste", "we", "us"). We are responsible for the personal data you share with us through this website.
What we collect
| When | What | Why |
|---|---|---|
| You send the contact form | Your name, organisation or village, who you are (e.g. dairy, investor), phone number, email (optional) and your message. We also record the date and time and your device's internet (IP) address. | To reply to your enquiry and follow up on it. The IP address helps us block spam and misuse. |
| You browse the site | Your language and light/dark choice, saved only in your own browser. | So the site remembers your choice next time. |
| Our team logs in to the admin page | A login cookie for the admin page only. | To keep our staff signed in securely. Visitors never get this cookie. |
We do not use advertising cookies or tracking tools, and we do not build profiles of visitors.
How we use it
- To answer your enquiry by phone, WhatsApp or email.
- To discuss a partnership, service, product order, job application or investment you asked about.
- To keep a record of enquiries so we don't lose track of anyone who contacted us.
We use your details only for the purpose you contacted us about. We do not sell or rent your personal data, and we do not send you marketing messages unless you ask for them.
Who handles it for us
We use a few trusted service providers to run the website. They process data only on our instructions:
- Amazon Web Services (AWS): hosts this website and stores enquiries on our server in Mumbai, India, and delivers enquiry notification emails to our team.
- Zoho Mail: our business mailbox, where enquiry notifications arrive.
- Google Fonts: provides the website's fonts. When the page loads, your browser connects to Google, which can see your IP address.
We may also share information if the law requires it, for example to answer a valid request from a government authority.
How long we keep it
We keep enquiries for as long as we need them to respond and follow up, and for up to three years after our last contact with you, unless a law requires us to keep them longer or you ask us to delete them sooner.
How we protect it
The website uses an encrypted (HTTPS) connection. Enquiries are stored on our own server and can be seen only by authorised inWaste staff who sign in with a password. We take regular backups and keep our server software up to date.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask us to:
- tell you what personal data of yours we hold and how we use it,
- correct or complete it,
- delete it, when we no longer need it for the purpose you shared it for,
- withdraw your consent for us to use it,
- nominate someone to act for you if you are unable to.
To do any of these, contact us using the details below. We will reply as soon as we can, and within 30 days.
Children
This website is meant for adults. We do not knowingly collect personal data from anyone under 18.
Contact and grievances
Grievance officer: Jatin Mittal, Founder & CEO
Email: enquiry@inwaste.co
Phone / WhatsApp: +91 87997 04620
Address: inWaste Technologies Pvt. Ltd., Vasundhara, Ghaziabad, Uttar Pradesh 201012
If you are not satisfied with our response, you may complain to the Data Protection Board of India.
Changes to this policy
We may update this policy as our website or the law changes. The date at the top shows when it last changed.